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Privacy Policy

At Classnika we believe privacy is a right and not a privilege, that’s why we take extreme care in delivering services that adhere to privacy and security best practices and meet and exceed applicable regulations. We facilitate delivery of educational services to adults and children. In particular, our privacy and security practices are devised to ensure the safety of K-12 students.

In this document, we will explain, in plain English, what sort of information we collect from you and your device(s), for what purposes and what we do with your information. In simple terms, we endeavour to collect the minimum amount of information that is required to provide you and people that you interact with, with a quality service and ensure the security of you and other people that you interact with using our services.

The main type of private information that we collect are your name, an email address, and whether you are registering as a student or a teacher. We require parent or legal guardians to register accounts for children under 16.

Name: your name is used to identify you to your class. You provide your first and last name and choose a preferred name. Your preferred name is displayed to everyone in the class, when the teachers add you to a class.

Email: your email is used to create an account that acts as your username. It is the primary method of adding students to a class. When a teacher adds a student to a class using a registered email, the preferred name of the student appears in the class and can be seen by other students.

Type of User: a user of Classnika is added as a teacher or student. It is used to determine the appropriate capabilities that are available to the user. For example, teachers can create classes and add students to their class.

Profile Photo: you have the option of including a photo with your profile. This is typically your portrait photo. If you choose to include a picture with your profile, it will be shown to help visually identify you to the class.

Class Data: when a teacher creates a class and enrols students, the class holds information such as date and time of the class, students enrolled in the class, teacher preferences in relation to managing the class, and class material.

Class Material: class material may include any material prepared by the teacher and shared with students as part of the class. As a teacher, you have the option of making class material available, before or after the class and set limits on how and when class material can be used. Class material may have an expiry date associated with them, at which point they will be removed from the class, and our systems, and will no longer be available.

Video and Audio: classrooms are audio-visual, you join your class using your device’s camera and microphone. Your video feed is transmitted to other class participants. We only stream your video and audio data when you join a class. Your audio-visual feeds are encrypted end-to-end and only visible to class participants. We cannot access your class feeds and have controls in place to prevent unauthorised users to gain access or join classrooms. Class feeds may be recorded if instructed by the teacher. The teacher must obtain consent from class participants to record a class. Our terms of service require the teachers to record classes only for educational purposes. We make it obvious to class participants that the class is being recorded. Recorded classes are stored securely and stored encrypted. When a teacher records a class, it is made available to all class participants. Class recordings can be safely removed by the teacher, at which point they will be removed from our systems permanently.

Technical Information: we also collect technical data about your devices, network, and internet connection. These include device type, operating system, software versions, device capabilities (such as cameras, microphones, speakers), connection type, connection performance, IP address, MAC address, and device ID. The technical information collected are used to provide services to you, optimise and customise our services for your specific circumstances, and to detect and counter fraudulent, harmful, illegal, or unauthorised use of our services.

We also use data to comply with our contractual and legal obligations, resolve disputes, enforce our terms and conditions. We may be required to provide data to comply with legal and regulatory obligations if directed by relevant authorities in line with the laws in the jurisdictions that we operate in.